We thoroughly inspect and document every item that is placed in our store.  When you find something that catches your eye, read the item description carefully to totally understand the condition and features of the item.  There is a "hover" feature in our store that allows you to virtually inspect each piece.  Color variation may occur depending on the device you use to view our store.

RETURN/REFUND POLICY:

All sales are final at Designs by Donna, Inc. However, when you receive your purchase if it is not as described in our Store, please email us within 3  business days of the shipper delivery date.  Contact us via email at designsbydonna.somuchmore@gmail.com with "Return Request" in the subject line.  Please include a detailed description of your request and include photos of the item(s). 

NON-RETURNABLE/REFUNDABLE ITEMS:
“Final Sales”  will not be returnable or refundable. 

SHIPPING:

Orders are shipped Monday through Saturday (holidays excluded), and will leave our facility within 3 business days, unless otherwise noted. We will do our best to get your items processed and shipped quickly.  Upon placement of your order, you will receive notification via email, along with a tracking number to track the status of your package.

Please double check the shipping address you enter during the checkout process. Designs by Donna is not responsible for lost or damaged items or additional shipping costs resulting from orders shipped to the wrong address, due to customer error.